Политика доставки
Shipping Method:
All merchandise is shipped via USPS, UPS, Or Local Delivery service throughout the Continental U.S. Delivery time ranges from 2 to 7 business days depending on where you live.
Florida Residents-Please note: Packages shipped within Florida will arrive in 1-2 business days via Standard FedEx or USPS ground service (except for the Panhandle). It is not necessary to pay for any type of expedited service.
Some items are custom made to order and require additional time or may be drop-shipped directly from the manufacturer's warehouse. Custom items cannot be expedited.
Exactly when will my package be delivered?
FedEx Ground packages are delivered to residential addresses Monday through Friday between 9:00 a.m. and 7:00 p.m., and to business addresses during their normal business hours Monday through Friday. FedEx Ground packages cannot be scheduled to arrive at a specific time of day.
Transit Times
Please note that the FedEx Service Guarantee applies only to business days, and excludes weekends, holidays, and other events that may occur.
How do I get a tracking number for my order?
If we have a valid e-mail address, you will be sent an e-mail shipping confirmation of orders shipped from our warehouse via our ordering system, with the method of shipment and the tracking number, immediately after your order ships. If you have any questions regarding the shipment, please e-mail us: ebwaxingsupply@gmail.com
Address Corrections?
- If your shipping address is incorrect on your order, please call us as soon as possible and we will be happy to change it for free. FedEx charges $10 to redirect a package once it has shipped. There is no charge for us to correct the address before the package is shipped.
Expedited Shipping Methods:
We also provide FedEx Next Day, 2nd Day, or 3rd Day. See chart for pricing information. When calculating delivery, remember to only count working FedEx days the day of shipment can not be included when calculating the delivery date. IE if your order ships on Monday, Tuesday would be the first day of shipment. Exclude Saturdays, Sundays and non-working holidays. Orders shipping within the continental US (48 states) must be placed by 11:00 a.m. EST to ship out the same business day. Feel free to contact us if you have any questions about shipping service to your area
These Expedited rates are for all orders that can be sent via FedEx Ground Service within the Continental United States only. * Expedited rates listed here apply to orders under $500. Orders totaling $500 or more will require an additional shipping charge. A representative will contact you with a shipping quote. Orders including cases or bulk items must ship via FedEx Ground only.
Shipping on over-sized packages, packages with heavy liquids, buffers, or vacuums could be higher. Also, the above quoted air rates will be higher on over-sized packages. This would apply to international orders that can not be shipped by ground transport.
Orders shipping to Puerto Rico will ship via FedEx 2nd-Day Air service or USPS.
Attention military personnel, Hawaii, and Alaska residents!
We ship to Hawaii, Alaska and APO and FPO military addresses via USPS priority mail so you can receive EB Waxing Supply merchandise wherever you are in the world. Flat shipping rates based on amount of order are listed below. We will handle customs forms. The rates below DO NOT APPLY to Special Order Items *Heavy liquids or oversized packages may require additional shipping charges. We will contact you for approval before shipment if additional shipping charges apply. On oversized items, we have noted that the item will require a shipping rate quote for expedited or international shipping. These items include, but are not limited to: buffers, complete wash systems, and carpet extractors, vacuums, Pressure Washers, Generators or any other oversized item deemed oversized by EB Waxing Supply.
International Orders:
Please call EB Waxing Supply for shipping arrangements prior to placing order, (954) 817-0949
